The rental company was great. After talking, they upgraded my car to an Enclave. The car was big and comfortable.

Renting a car at Salt Lake City Airport was very convenient, right at the airport exit. After completing the paperwork at the counter, the staff gave us the keys and told us the parking spot number, and we went to the rear parking lot to get the car ourselves. They also provided a damage report for the car, informing us that if we found any issues upon inspection, we could contact the staff in the parking lot to correct them. The staff asked if we wanted to add roadside assistance insurance. Since we were told that we would get a brand new car with only 4000 miles on it, and our rental fee already included comprehensive insurance, we felt it was unnecessary to add any extra coverage (which proved to be correct, as the trip went smoothly and the car was in excellent condition).

Picking up and returning the car was straightforward and quick. Very convenient and satisfying.

The SUV provided by Alamo was in good condition and had only been driven for over 20,000 kilometers. The service was good, renting the car was convenient, and the return process was simple. All of this was unexpected.

Although it's not a big company, the service is excellent.