Very good attitude

Great service, detailed explanation.

National was great no issues.

Everything was great including by far the best price on a vehicle of that size. Only a small issue at booking with credit card security issues due to the fact that the transaction went outside the US. Once that was fixed all good.

Like: Excellent service at both the Montreal and Toronto airports. Great minivan. Outstanding price and value.
Dislike: Nothing.

Like: Because it was rented on boxing day and returned on New years day I expected there may be problems but all was fine. We were given option of bigger vehicles and because there were no snow tires available we took this to be safer. We went through a pretty huge snow storm and were happy we opted for the heavier vehicle with 4 wheel drive.
Dislike: The Ford explorer ended up being great in snow but a bit hard on gas and it was a very uncomfortable ride. this has nothing to do with the rental agency..just the maker of the vehicle...