Excellent screen system at pickup. Very helpful lady. Drop off in Phoenix went very quickly but transit service to the airport was a nightmare. Very nearly missed my flight. Would have done if I hadn’t dropped luggage in advance. Unacceptable delays but not Alamo’s fault.

Excellent service at counter and no messing around by staff trying to force extras on me. Staff acted quickly and explained everything I needed to know quickly so I could be on my way fast after a delayed flight. Coice of cars were all excellent and in great condition. We picked the smaller of the ones we could choose from as it would be easier for me to drive and park. Mitsubishi Mirage we picked was in excellent condition and we had no problems with it

Our flight was delayed so I rang Easyrentcars to advise them that we would be almost two hours late collecting our vehicle. the rep on the phone was great and advised me that this would not be a problem and to not worry about it.

Mohamed who check me in was very professional and got me upgraded to bigger which worked out perfect for family thank you

The car developed a tyre problem after 2weeks so we returned it to another Alamo outlet and swapped it for another car without any issues. Good customer service.

I have to say I was very disappointd with Alamo. 1. We had no choice of vehicle, there was two their both in the same luxury category but was only allowed one of the two without an explanation. 2. The car was not even clean and to make matters worse either the people who hired the car before us or the rental staff had been smoking dope. It was that bad that on the second day we had had enough and paid for the car to get a interior detail. So disappointed. The only benefit was the car did drive and ride fantastic and would gladly get another Lincoln.

Very easy to use..