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Search for GREEN MOTION Car Rentals in Orlando

Unprofessional

Reviewed: Wed, May 22, 2019
About GREEN MOTION: 7.0 /10
First, the wait time to get the vehicle was ridiculous. Then a day into my vacation, I'm receiving calls from an a number requesting a switch of the vehicle due to a recall. A complete inconvenience to my vacation. When I called the "24 hr" 800 number to verify this no one answered after waiting 40 minutes. I could not get through to anyone until the next morning. Once verified the driver met me at Epcot to swap vehicles but I still had to wait which held up my time. This should never happen. When asked if I would receive any refund or deduction on the expense of the rental due to the inconvenience I receive a snotty remark of "well we are meeting you at epcot" as if this wasn't an inconvenience. Anything that interferes with my time during my vacation is an inconvenience. Completely unprofessional and inconsiderate. I will NOT be recommending this place in the future unless someone rectified this inconvenience.
Dodge Grand Caravan image
GREEN MOTION
Orlando International Airport(MCO)
Orlando
United States
Full Size Van | Dodge Grand Caravan or similar

Relevant Reviews on GREEN MOTION Orlando Airport

Bhatia family

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Standard | Volkswagen Jetta or similar
GREEN MOTION
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Mon, Aug 5, 2019
“It was a horrible and took 2 hours for pickup”
About GREEN MOTION: 5.3 /10
Terrible experience as it took more than 2 hours to pick up the car. Only one person on the counter and two customers in front of me in the line. My turn came after 90 minutes. They came up with another addition of $46 to add to our own insurance and which was not listed when we had booked the rental. When we did the drop off we had to wait more than 30 mins for the shuttle. It is supposed to be pickup within 15 mins but the person on the first shuttle did not take us even though he was going to airport but not for our Airlines. He told us the next driver will take us for our airline which makes no sense. The second driver also tried to go the same that next driver will take you for United but we had to tell him we couldn’t wait another 15 mins so please drop us.

Melissa M

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Compact | Nissan Versa or similar
GREEN MOTION
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Fri, Jun 21, 2019
“Horrible experience. No cars available even with reservation.”
About GREEN MOTION: 2.0 /10
We waited for almost an hour and after calling multiple times with no answer, we were told they were out of cars and couldn’t fulfill our reservation.

D.Halverson

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Compact | Hyundai Accent or similar
GREEN MOTION
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Sat, Apr 20, 2019
“Worst ever!”
About GREEN MOTION: 2.7 /10
Horrible is the only way to describe this company. They left me stuck at the airport waiting on their shuttle for 45 minutes. No one would answer the phone. Then, I had pre-I purchased insurance for $9/day, and they insisted I had to buy more from them. The counter girl was rude, and said she would not give me the car that I had already paid for, unless I gave them another $156. I had no choice, considering it was 9:00 at night. I’ve rented a lot of cars in my day, and never experienced such terrible customer service...Ever!

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Compact | Nissan Versa or similar
GREEN MOTION
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Mon, Mar 25, 2019
About GREEN MOTION: 4.7 /10
Not helpful at the counter. Had proof of insurance but would not let us leave without purchasing their insurance!
About QEEQ: 9.0 /10

N.Bickley

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Large SUV | ford Explorer 7 Seats or similar
GREEN MOTION
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Tue, Mar 19, 2019
“Horrific experience!!”
About GREEN MOTION: 2.7 /10
This was the worst experience I ever had with a rental company! Car was bad. Had 50k+ miles on it. Broke down half way through the trip. Replaced it with another 50k vehicle that had its share of nicks and dings. Also forced me to buy insurance even though i personally have it!!
About QEEQ: 8.0 /10

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