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Live chat Email us Service Code: 1128253132
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Unprofessional

Reviewed: Wed, May 22, 2019
About GREEN MOTION: 7.0 /10
First, the wait time to get the vehicle was ridiculous. Then a day into my vacation, I'm receiving calls from an a number requesting a switch of the vehicle due to a recall. A complete inconvenience to my vacation. When I called the "24 hr" 800 number to verify this no one answered after waiting 40 minutes. I could not get through to anyone until the next morning. Once verified the driver met me at Epcot to swap vehicles but I still had to wait which held up my time. This should never happen. When asked if I would receive any refund or deduction on the expense of the rental due to the inconvenience I receive a snotty remark of "well we are meeting you at epcot" as if this wasn't an inconvenience. Anything that interferes with my time during my vacation is an inconvenience. Completely unprofessional and inconsiderate. I will NOT be recommending this place in the future unless someone rectified this inconvenience.
Full Size Van | Dodge Grand Caravan or similar

Relevant Reviews on GREEN MOTION Orlando Airport

S.Champion

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Compact | Nissan Versa or similar
Reviewed: Sun, Aug 4, 2019
About GREEN MOTION: 9.0 /10
Multiple scratches and gray thick tape yo body of car.
About QEEQ: 10.0 /10

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Compact | Hyundai Accent or similar
Reviewed: Fri, Mar 29, 2019
“I usually book on line so it is very smooth.”
About GREEN MOTION: 6.3 /10
I waited close to an HOUR just to have someone come to the counter to begin my car pick up. It was already reserved It felt as if I was being "sold" extras: do you want to add: gps, prepaid gas, insurance seemed to be a hugh issue since I had my own. MORE SIGNAGE needed for the pickup location. Shuttle Service was fine!

T.Nickels

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Full Size | Nissan Altima or similar
Reviewed: Sat, Mar 23, 2019
“Great price , counter staff lacking”
About GREEN MOTION: 8.7 /10
Girl at desk mumbled something about my car would be brought out front waited for 20 minutes finally went back in side to find out where it was and was told by someone else the car was in the lot out front also told it was brand new only 400 miles no damage to it , found a big door ding when we got to hotel . This bothered me all week thought they would try to say I did it. Thankfully they said nothing on inspection when I dropped it off
About QEEQ: 8.0 /10

K.Schwarz

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Compact | Nissan Versa or similar
Reviewed: Thu, Mar 14, 2019
“Inexpensive rental but pain at the pick-up”
About GREEN MOTION: 5.0 /10
At pickup location, they made me pull up my insurance policy information to make sure I had adequate coverage and also put on a $500 hold on my credit card. If I did not have online access to my insurance policy, they probably would have made me get their coverages. Also, they tried very hard to push their toll payment service for $13/day by telling me that I would likely be paying up to $25/day and this would save me money. I declined and only paid about $2.00 per day in tolls during by 4 days in Orlando.
About QEEQ: 8.0 /10

C.Durlacher

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Compact | Nissan Versa or similar
Reviewed: Mon, Jan 21, 2019
“Other than this overcharge and credit due the rental experience was fine. Thanks for any help!”
About GREEN MOTION: 9.7 /10
My pickup was to be at 12:30 am. The person at the counter said I put in 12:30pm and my vehicle was not available. I negotiated a more expensive vehicle with 'unlimited' mileage for $256. I was billed for $396 and as to this date my prepayment for the other original has not been credited to my card.
About QEEQ: 10.0 /10

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