We feel that we were scammed because they lied and forced you to buy their insurance and forced you to buy the Sunpass if you didn’t have $300,000 in property damage they made you purchase their insurance and it does not say anywhere about that until you get to their counter I will never rent from this place again . We would definitely like a refund !!!

False information about toll roads and insisting on paying 13.99 per day to cover tolls which we did not need at all. They said all Florida highways were toll roads. Arriving very tired and having to deal with this was very upsetting and disappointing.

Never use them again. Forcing additional fees

You need to ask someone to call the rent a car for them to pick you up. They tell you to use the courtesy phone; but the phone doesn't work.

Like: The agent found a discount to apply for the sun pass.
Dislike: Dirty car.