Highly recommended

The process was straightforward.

A very enjoyable car rental self-drive tour

I rented a car from Alamo at San Francisco Airport. It was a Dodge that had run 14,000 miles. On September 15th, the agent, who spoke broken Chinese, told me that if I paid an extra fee of a little over $3, I wouldn't need to fill the tank when returning the car. I believed him and signed. As a result, I was charged $51 when I returned the car on the 30th. Since it was just after 8 in the morning and the agents were probably not on duty yet, I didn't argue because I was in a hurry to catch my flight. Ten days after returning home, another $22.4 was deducted without any notification or reason. Always make sure to return the car with a full tank.

Sold an excessive insurance package at the counter without explaining details which I figured out at the drop off. In addition, changed the car model at the pick up lot. I was too tired after a long flight and didn’t want to waste my time complaining about. I will not use this company any more.