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I wouldn't rent from them again...

Reviewed: Thu, May 23, 2019
About EZU: 4.7 /10
EZU is a very small rental car company. Both times we picked up the car, there was only one staff handling multiple customers. So we had to wait for a long time before the group in front us was finished. When we dropped off the car, we ended up being 30min later due to the traffic. The staff charged us 5 times of the daily rate as penalty!
About QEEQ: 8.0 /10
Economy | Toyota Yaris or similar

Relevant Reviews on EZU Melbourne Airport

Darren Whit

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Reviewed: Mon, Apr 29, 2019
About EZU: 10.0 /10
Very good, excellent service
About QEEQ: 10.0 /10

K.Adams

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Compact | Toyota Corolla Hatchback or similar
Reviewed: Sat, Feb 15, 2020
“Great”
About EZU: 10.0 /10
Super friendly and quick service
About QEEQ: 10.0 /10

N.Zainal Abiddin

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Medium SUV | Toyota Highlander 7 Seats 2016-2018 Guaranteed model
Reviewed: Mon, Jul 22, 2019
About EZU: 8.0 /10
I spent time to search for the shuttle for pickup for 30 mins. I called them few times. After maybe 10th trials, they were able to pick up my call. the shuttle van was white in color without any EZU logo. That made me difficult to trace them during the pick up. Hopefully they can improve their service. The car was in excellent condition but I got different model from what I booked online.
About QEEQ: 10.0 /10

K.C

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Jun 27, 2019
About EZU: 9.7 /10
Getting to the pickup place might be a challenge for some. But as long as you are in front of PArkRoyal hotel. You are good from there on. Give EZU a call and pickup will be there in <10min.
About QEEQ: 10.0 /10
Work fantastic. Great Savings.

M.Possemato

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, May 3, 2019
“Easy rental experience, all co-ordinated by great friendly staff”
About EZU: 8.7 /10
The total experience from EZU was great. However, the staff may need some additional training on understanding the policy wording document. When asked if there were any restrictions on where I couldn't drive, (eg, on unsealed roads) it was clear the staff member did not know about not driving on unsealed roads until I had read the contract & questioned him about it. In the event of an accident, I believe I would've been held culpable if I had signed the contract without knowing the above. Overall I would refer my friends & colleagues to EZU, great experience. Michael & Joanne Possemato
About QEEQ: 10.0 /10
The total experience was completed with ease. I'm not really sure if there is anything that could've been done better. Thanks Eayrentcars.com, we're happy to recommend others to the website when renting cars.

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