The car was in great condition, and the shuttle bus was very convenient.

Very satisfied. When picking up the car, they specifically helped me confirm the model. Since I had a lot of luggage, I chose a larger car. There were some minor scratches on the car when I picked it up, so I talked to the staff and checked the odometer, which showed the car had run 14,400 miles in total. The car was in good condition, overall a satisfying experience.

Easy pickup, choose from pick of cars in a section at LAX

Easy to book, good pricing

counter staff was a bit annoyed with us, we had booked 2 - 15 seater vans and they would not remove the back seat for luggage, wanted us to book another car just for luggage which would have been an extra $1200 USD which we declined and just jammed our luggage over seats etc. we needed to buy a small step to get in and out of the van as it was very high. Alamo were great when we let them know the van had been broken into and we did not have to pay any excess as it was all covered.

Like: I was very satisfied with the rental. I had wanted a red car but the white Buick Cascada convertible was a great choice. My family and I had a wonderful time.
Dislike: I did not like the 45 min wait in line and that I could not use my atm card.