Pickup and drop-off were both very quick.

Very convenient

The staff has a great attitude, very friendly, and patiently answers all kinds of questions.

Great service, very smooth and convenient

Promised a Mercedes but got a Kia instead. Staff insisted it was the same category, but the difference is huge! The drop-off point was terrible, didn't see a single staff member. Had to park the car myself and return the keys to a store 300 meters away, and had to queue with others returning their cars. No luggage carts around the parking area either. Thankfully, I checked in my luggage at the airport first before returning the car, otherwise Hertz would have made it a nightmare!