Great service. They recommended insurance, but you don't have to choose it.

Very quick service for both pickup and return, both done in about 5 minutes.

Overall, not bad.

We couldn't ultimately rent the desired Jeep Grand Cherokee, only an equivalent Enclave. We made efforts to switch cars at the rental site, but due to the one-way rental situation, many cars were restricted. We also called Dollar's customer service, but the phone lines were down due to continuous snowfall.