Excellent

I chose not to pick up the car at the San Francisco airport, but rather at a location 10km south of the airport because I had friends showing me around the city for the first few days and didn’t need a rental car. Later on, I picked it up from a store near my friend's place. The store only had about 20 cars. This car category is different from what I'm used to back home. I initially opted for a Grand Cherokee, but they didn’t have that model. The staff told me that everyone loves the Grand Cherokee, so it's always unavailable. They recommended a 2.4L Chevrolet, but I didn't like it. Upon inspecting the vehicle, I found that the front cigarette lighter charger wasn’t working, so I reported it and requested a different car. The store was very accommodating and gave me a Lexus RX350 from the parking lot and asked me to wait while they cleaned it. The Lexus felt amazing to drive, with adequate power, great sound system, and excellent handling! I had a very pleasant 10-day trip! The rental platform didn’t have the Lexus as an option, but the store upgraded me for free, which was very satisfying!

Renting a car is easy and the costs are quite transparent.

Efficient service, a wide range of vehicles, convenient and fast.

Like: Car was great
Dislike: Needed more operation instructions before we started. Hard to find dropoff location