Very good experience Of car and staff.

Overall good

Very good

Picking up and returning the car was very convenient, and the communication was smooth.

The reservation price was supposed to include insurance, but I was told I still needed to pay for it. I find this confusing.

The car rental location is inside the train station, and all the rental companies are together. It's very fast! There is a lounge downstairs to store luggage. To pick up the car, you need to go to the above-ground parking lot across the street. The staff will give you a map, it's pretty easy to find. Take the elevator up, and the elevator has a password, which is on the parking ticket given by the staff.