MUNICH CAR RENTAL REVIEWS

Very good.

Not crowded, pretty good.

Good service, easy to use.

Good service attitude and short waiting time. Europcar's vehicle conditions are excellent, and the service process is simple and efficient. Highly recommended.

The condition of the car was excellent. During the longer rental period, Hertz provided the most considerate service when switching cars. Returning the car was simple and quick, with professional staff inspecting the vehicle and addressing any issues according to the process, showcasing the service standard of a major company. At pick-up, I mentioned that I had already purchased full insurance, and there were no attempts to sell additional insurance throughout the rental process. Overall, an excellent car rental experience. Hertz will definitely be my first choice for future travels! Encountered a yellow warning from the vehicle's electronic system, and QEEQ's customer service provided timely support.

It's fine.

Originally rented an economy SUV but was given a Volkswagen Golf hatchback instead; couldn't fit the luggage and had to upgrade to a Tiguan. The latest model Tiguan is really great. Drove 2600 kilometers with it, very stable, which is surely related to the car being new. No unnecessary or deceptive fees. However, car options in Munich were limited, and rental prices were relatively high; I recommend renting in Hamburg instead. Additionally, the return process was efficient, and the deposit refund was quick. Great service.

When we went, there weren't many people, so the process was quite smooth. The customer service staff followed the standard procedure.

The staff at the car rental company was very patient, had a great attitude, and provided clear guidance.

I rented an Audi A5 and got the same model. The car was in excellent condition, both inside and outside were very clean. When returning the car, someone inspected the vehicle, and if everything was fine, I could directly proceed to the terminal for check-in. Very fast and convenient!

The car model was not very satisfactory. I had reserved a Polo but was given a Hyundai with a 1.0 engine displacement, which is unfamiliar since this model isn't available domestically. It was essentially downgraded by half a level and struggled on the highway. Apart from that, the vehicle was quite new, in good condition, and both pickup and drop-off were smooth and convenient.

The process was relatively quick. There was a bit of upselling, but after I politely declined, they didn't persist.

Very satisfied. The only downside is that the Audi provided to two petite Asian women only has parking sensors and no rearview camera. The car is too long, making it impossible to see the ground ahead or behind while reversing or navigating narrow, sloped parking garages.

Very satisfied, highly recommend! Munich, Germany is truly amazing.

I have rented with QEEQ before. Their customer service is excellent, very responsive, the rental location is easy to find, and the process is smooth.

The pick-up and drop-off processes were very smooth, and the car provided was much better than the one booked.

Arrived at 9 AM and waited in line for an hour. Domestic orders require no deposit, but the company desk charged €645 on the credit card as a pre-authorization hold. Contacted QEEQ customer service for clarification.

The queue for pick-up procedures was a bit long. Even arriving an hour early, I still had to wait until the scheduled time to begin the process, which felt slightly inconvenient.

The car was in great condition and very easy to drive. The staff were friendly and patient, making it an awesome experience.

No additional sales pressure, smooth pickup and drop-off process.