Excellent service

The service from Alamo was excellent. The staff at the front desk were very friendly and patient. They explained everything multiple times until I understood, as I had difficulty understanding initially.

When we first arrived, we weren't used to the language and didn't understand some of the insurance details in English. The rental company patiently explained everything, making the experience very good.

The car was very adequate for our needs. The car's interior was clean as was the exterior but there were quite a few minor dents and scratches that were noted before I took possession of the car otherwise it was mechanically sound although the electrical motor for the driver side mirror adjustment was out of order. I was able to adjust it by hand. I very much appreciated the shuttle service to our hotel as well as the service of letting us and the keys off at the parking lot rather than going to the rental kiosk inside the airport.