The actual car did not match the one I booked. It was a bait and switch situation. I booked a Nissan Qashqai or at least a car of the same class, but was given a French car instead.

Unreasonable charges. They charged me 7400 RMB for minor scratches on the paint of a Jeep Liberty. I didn't receive any notice because I returned the car early and went back to my country.

Returning the car at Marrakech train station was impossible to find via GPS. The staff couldn't clearly explain its location and told me to wait, but after an hour, there was still no response. Thankfully, a local driver helping with our desert tour assisted us. We had to go around for over ten kilometers through narrow alleys before finding a return point. Coming from so far away to Morocco just to waste half a day returning a car affected our desert trip as well! Absolutely not recommended.

The person who delivered the car was so lovely. Highly recommended!

Great ground service

I called a few days before and spoke to an advisor who was absolutely amazing, I could not be more pleased with the level of service she provided me.