Efficient, convenient, and staff are very professional.

Convenient, we always choose Budget for self-driving in the US.

The car was very good, and the return process was quick

Only one staff member at the airport location, efficiency is low.

Well, this was an experience that almost ruined the entire Spring Festival. Things went smoothly in Sydney, where I easily picked up the car with just my driver's license without needing a translation. However, here the counter required a translated copy. I had personally translated and printed it, but the clerk said it wasn't acceptable—it needed to be done by a certified translation company. While I was looking for a solution, I saw him reject at least three Chinese couples for the same reason. I asked one of them and they said the clerk required a notarized translation. I was stunned. Asked the nearby AVIS, but they had no cars available. Although I eventually sorted it out, still...