There were only five or six people in line, but I waited for about 30-40 minutes. The front desk staff, who looked Chinese but was an ABC, kept forcing me to buy insurance. I told them I had already purchased all the necessary insurance, but they still insisted on selling their additional insurance. It was a horrible experience. No one was responsible for checking the car's condition when I picked it up, so I'm worried they might blame me for previous scratches.

Great, professional, and good service. Returning the car was convenient. Will rent from them again.

Si bien no tengo nada que decir sobre el coche porque fue 100 % bueno, me llamó la atención el alto consumo de combustible, habiendo sido conducido en condiciones normales.

Great service from Downtown Denver

There is not much to say, but the good things first. The car we ended up with was clean and perfect for what we needed. The interactions with the service staff was very helpful and friendly. However, we had to wait more than 3 hours in line to even get keys, just to find no car waiting in the lot for us. The same happened to two other customers we were talking to. A customer representative resolved this issue quickly and gave us a different car, which unfortunately had low tire pressure (20 psi) and wasn't usable. The third car finally worked for us. Overall, we spent about 4 hours at the rental car place.

Everything worked smooth.