Budget Seattle Tacoma International A Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Matt Eva

United States

Reviewed: Fri, Jul 21, 2017

About Budget: 2.0 /10

They did not provide the reserved vehicle and took advantage of our lack of English skills to overcharge us. Even though we refueled the car and confirmed it with the inspection agent, we were still charged an extra $20 for supposedly not refueling it. After complaining to the manager, the receipt was corrected. The manager said we would be refunded, but since it was a credit card authorization, we have to wait for the billing cycle to know if we were really refunded.

1 days rental

Relevant Reviews on Budget Seattle Tacoma International A

John Jarrett

United States

8-day rental

Large SUV | Chevrolet Tahoe or similar

Reviewed: Tue, Nov 26, 2024

“Consistently a great service”

About Budget: 9.0 /10

We found budget staff great. They didn't try to upsell us. When we dropped off car we had a crack in side door window due to following a gritting lorry. The staff made no fuss and seemed more concerned about our welfare.

About QEEQ: 10.0 /10

I have used QEEQ several times, twice this year and price is always good. Holding car for a buck - great.

Horace Spender

United States

1 days rental

Reviewed: Fri, Aug 23, 2019

About Budget: 2.0 /10

Very polite, but insists on adding extra services.

Maxine Commons

United States

1 days rental

Reviewed: Thu, Nov 1, 2018

About Budget: 2.0 /10

One of the worst car rental experiences in the US. The service attitude is truly unpredictable! They forced me to upgrade the vehicle and required me to purchase additional insurance. And upgrading the vehicle requires extra payment!