The car was too old, but everything else was fine: 1. The bumper had been hit and was fixed with wire, making noise at high speeds which was worrying for safety; 2. The windows occasionally malfunctioned and required manually adjusting the rubber strip holding the glass.

The service was okay, but they gave us a different model, and it felt significantly worse.

The service attitude was very poor, and they forced us to buy extra insurance.

Budget truly lives up to its reputation as a global brand. They are everywhere and clearly marked. The service is very professional, and they don't push you to buy additional insurance. The pickup and drop-off processes were very efficient, and the deposit was returned on the fourth day after returning the car. Great!

Renting the car was very convenient. Just present your documents and driver's license at the airport counter to get the car. No extra verification needed. Then walk to the nearby parking lot to pick up the car. The car was relatively new, having only 20,000 km on it. However, it had many dents and scratches, which were all noted on the document. Therefore, returning the car was hassle-free. They did a quick check and it was fine. The fuel tank was full upon return, but later I noticed the document indicated three-quarters full. Not sure if it was circled by mistake, but the deposit was returned three days later with no extra charges. Overall, it was very convenient and the service was good.