Very satisfied! Even though the plane was delayed past the rental office's closing time, staff still helped us complete the process. Great service!

Very satisfied.

Quick pick-up and return, charged a pre-authorization of 199 CHF, and an additional 99 CHF for an extra driver. The second day of renting, driving from Zurich to Milan, my luggage was stolen from the trunk. Overall experience was bad, especially since I had locked the car, but the items were still stolen without breaking the windows. Very puzzled.

The service was excellent, but the pick-up process was a bit slow, probably due to the number of people.

The staff at the store were very enthusiastic, but making us wait on-site for two hours until the scheduled pickup time was really frustrating.