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Search for ACE Car Rentals in Las Vegas

Not as expected or promised

Reviewed: Thu, May 30, 2019
About ACE: 8.0 /10
They did not provide the requested mid-size SUV. They assigned three to me and asked me to wait for them being cleaned. Within 5-10 min these cars were given to other customers. I had to take a small vehicle and bring it back for an exchange next day for the reserved SUV. I wasted hours and money for their mistake and mistreatment.
About QEEQ: 9.0 /10
Ford Escape image
ACE
Harry Reid International Airport(LAS)
Las Vegas
United States
Medium SUV | Ford Escape or similar

Relevant Reviews on ACE Harry Reid International Airport

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Full Size Van | Dodge Grand Caravan or similar
ACE
Harry Reid International Airport(LAS)
Las Vegas
United States
Reviewed: Thu, Jul 11, 2019
“I would not do it again.”
About ACE: 6.7 /10
Took almost 2 hours to pick up our car, line only had 5 people in front of us with three counters working on it. Counter staff lied to me about requirements and ended up tacking on extra charges that were 'required because I couldn't show the rider of my insurance'. I wasn't told I needed it....

Roger

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Economy | Chevrolet Spark or similar
ACE
Harry Reid International Airport(LAS)
Las Vegas
United States
Reviewed: Thu, May 9, 2019
“Excellent first experience!”
About ACE: 9.3 /10
We were upgraded to a better car than what we reserved and everything else was solid. Overall a very positive experience.
About QEEQ: 10.0 /10
We had an ideal experience with Easyrentcars.com. The initial price was unbelievable and they even re-booked it with an even better rate. The value was off the charts. We will definitely be using them in the future.

Gene

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Economy | Hyundai Accent 2 Doors or similar
ACE
Harry Reid International Airport(LAS)
Las Vegas
United States
Reviewed: Tue, Mar 26, 2019
“I do not recommend Ace car rental, they did not deliver on the reservation promise”
About ACE: 4.3 /10
When we arrived to pick up the car we were told the car we reserved for $61 was not available and had to pay for an upgrade vehicle they then added collision insurance that we declined and charged us $195. Customer service was no help, I would not recommend renting from Ace, it was also an additional shuttle ride
About QEEQ: 10.0 /10

D.Bartnik

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Economy | Chevrolet Spark or similar
ACE
Harry Reid International Airport(LAS)
Las Vegas
United States
Reviewed: Mon, Feb 25, 2019
“2 shuttles required to get to the rental agency & back to airport.”
About ACE: 7.3 /10
The car was challenging due to the lack of trunk space for luggage. Also, it was not made clear that we would have to take 2 different shuttles to get to ACE & then back to the airport. Would have been much better if the ACE shuttle took us directly to the airport on the return trip.
About QEEQ: 8.0 /10

C.Finley

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Economy | Chevrolet Spark or similar
ACE
Harry Reid International Airport(LAS)
Las Vegas
United States
Reviewed: Tue, Jan 22, 2019
About ACE: 7.3 /10
I was over charged and called numerous times leaving messages with company no response. Disputing with credit card

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