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Live chat Email us Service Code: 6529623171
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We were second in line and it took over an hour for rental

Reviewed: Mon, Jun 17, 2019
About ACE: 4.0 /10
I will never rent from then again , we were second in line and waited over an hour , people were behind us and someone left on break. The man that finally helped us was such a salesman and I had to argue with him to not get insurance for a half hour. He finally gave in and when I returned it I realized the city and my age and zip code were incorrect. He never made a copy of my insurance either . I felt like I was at a used car lot.
Economy | Chevrolet Spark or similar

Relevant Reviews on ACE Harry Reid International Airport

N.Poon

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Intermediate | Toyota Corolla or similar
Reviewed: Sun, Sep 22, 2019
“Eh”
About ACE: 7.0 /10
Car had some garbage left in the cup holder, the shuttle apparently took 30 minutes to arrive, the vehicle kept dinging because it required service throughout my rental term.
About QEEQ: 8.0 /10

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Large SUV | Hyundai Santa Fe 7 Seats or similar
Reviewed: Sat, Aug 24, 2019
“Long line. Not many car options”
About ACE: 8.0 /10
Cars are old they didn’t have my car type so I ended up with an old mini van. Takes about an hour to pick up your car. It’s offsite location
About QEEQ: 10.0 /10

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Large SUV | Hyundai Santa Fe 7 Seats or similar
Reviewed: Mon, Aug 5, 2019
“Terrible”
About ACE: 3.0 /10
Long wait to check in and out Non maintenanced vehicles Slow dragging and required a oil change. The next day I begin my rental the oil change signal continued to come on, dirty, shoes under seat and trash in doors and backseat. Overall horrible experience will never rent from Ace again. Ripoff once they get your money they bring out raggedy cars, taking advantage of out of towners.

Jay

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Medium SUV | Ford Escape or similar
Reviewed: Thu, May 30, 2019
“Not as expected or promised”
About ACE: 8.0 /10
They did not provide the requested mid-size SUV. They assigned three to me and asked me to wait for them being cleaned. Within 5-10 min these cars were given to other customers. I had to take a small vehicle and bring it back for an exchange next day for the reserved SUV. I wasted hours and money for their mistake and mistreatment.
About QEEQ: 9.0 /10

D.Bartnik

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Economy | Chevrolet Spark or similar
Reviewed: Mon, Feb 25, 2019
“2 shuttles required to get to the rental agency & back to airport.”
About ACE: 7.3 /10
The car was challenging due to the lack of trunk space for luggage. Also, it was not made clear that we would have to take 2 different shuttles to get to ACE & then back to the airport. Would have been much better if the ACE shuttle took us directly to the airport on the return trip.
About QEEQ: 8.0 /10

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