Car was excellent and comfortable, rental desk was understaffed, took 1 hr to pick up due to long line of people waiting

The car I actually got was a Mazda CX-9. It drove quite well, but large cars are more prone to scratches, so you need to be cautious about that. Overall, the car had no issues and had already been driven 50,000 miles. I drove a total of 250 kilometers and spent about $36 on fuel.

The car was good. However, the car I initially wanted was always unavailable, and they kept trying to recommend more expensive options.

The person handling our check in was fairly slow and made an inappropriate comment. However, the vehicle we received was a Kia Soul, a nice upgrade from what we booked and a fantastic driving experience.

We had several reservations canceled before we were able to depart on our trip. QEEQ staff were very helpful and the refund process was among the best I have experienced. I expect to be using QEEQ as my preferred car rental provider.

Easy and fast process

First time using it and I am glad with service provided