Budget, San Francisco International Airport Car Rental

Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Volkswagen Jetta
Compact
$54.00/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Toyota Corolla
Compact
$54.00/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Toyota Camry
Standard
$54.00/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Toyota RAV4
Small SUV
$55.00/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Kia Soul
Economy
$58.00/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Chevrolet Equinox
Medium SUV
$62.00/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Tesla Model 3
Standard
$67.00/day
Rent a car
- Collision Damage Waiver & TP
- Kia Niro
  $69.00/day
- Ford Explorer
  $76.00/day
- Chrysler 300
  $82.00/day
Show other 35
Fold up
- Budget San Francisco Airport(SFO) Ford Mustang Cabrio Rental
  $87.00/day
- Budget San Francisco Airport(SFO) Kia Rio Rental
  $131.00/day
- Budget San Francisco Airport(SFO) Honda Civic Rental
  $144.00/day
- Budget San Francisco Airport(SFO) Ford Edge Rental
  $152.00/day

Budget - San Francisco International Airport Information, Car Rental Instructions & Policies

Address

780 Mcdonnell Road San Francisco Intl Apo, San Francisco, 94128, United States

Telephone

+16508770998 / +16508732064

Pick-up Instructions

The Budget - San Francisco International Airport car rental location is in terminal

You can arrive by airport light trail and locate Budget - San Francisco International Airport car rental.

Airport Terminal Instructions COUNTER: **Airline Passengers** From baggage claim, proceed to the Air Train departure level. Take the Air Train to the Rental Car Facility. **Local Renters** FROM SAN FRANCISCO: Take US 101 South and exit at San Bruno Ave. Turn left onto San Bruno Ave. Follow the signs to Car Return. FROM SAN JOSE: Take US 101 North and exit at San Bruno Ave. Turn right onto San Bruno Ave. Follow the signs to car return. CARS: On-site. RETURNS: Same as pick-up.

Drop-off Instructions

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 75 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 27 per day approximately.

Driver's License Requirements

There is no mandatory requirments for the driver's license holiding time from this store.

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

At airport location, if you are holding a foreign driver's license , please show proof of retrun airline flight that corresponds with your rental.

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

To be updated

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
Canada

TRAVEL INTO CANADA WITH U.S. VEHICLE: Insurance Card: Customers must advise the counter of their plans to cross the border into Canada. The counter will place a Canadian Non-Resident Insurance Card in the rental vehicle whenever a U.S. registered vehicle goes into Canada. * This card is provided at no cost * It provides documentation that the vehicle is insured in case of an accident. * The border crossing guard may request proof of insurance.\"

Must-not:

Taking rental cars to following countries is not allowed:
Mexico

Cross Islands

To be updated

Excess

Third Party Liability Insurance Excess:

USD 0

Third Party Liability Insurance Excess:

USD 0

Fuel Policy (what does it mean)

Full to Full

Free Tank

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.3 mi from San Francisco Airport

Railway Stations

2 mi from Caltrain - Millbrae Station

Hotels

10.5 mi from Americania Hotel

10.6 mi from Yotel San Francisco

10.9 mi from Rodeway Inn Civic Center

Other Landmarks

9.6 mi from Mission Dolores

10.6 mi from San Francisco City Hall

11.4 mi from InterContinental Mark Hopkins San Francisco

FIND ME A CHEAP RENTAL

Map view of Budget Store Location

coordinates: 37.626666666667 -122.40083333333

Location Images

Budget-San Francisco International Airport-19173-ats

The Airport Light Rail

Budget-San Francisco International Airport-19173-store

The Rental Desk

Budget-San Francisco International Airport-19173-dropoff_guide

Return Sign

Guest Reviews

Total points： 8.2 / 10 Very good

Vehicle condition: 0.9
Vehicle cleanliness: 0.8
Spaciousness: 0.8
Counter staff: 0.8
Pick-up location: 0.8
Drop-off location: 0.8
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

Prem Kasha
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Car's are very well maintained. I like Budget rentals.
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A.Tan
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Exceeded my expectations!
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Szipi
San Francisco
7.3 /10 Good
Reviewed: Sunday, November 9, 2025
Drop of was a nightmare. I was not able to find the point. Therefore I missed the evening. However the agent said that she were there in the office. We confused about where to part, an we not even checked the office as we though it is close. It was not, but we did not reach the office because we did not find the drop off parking lot.
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Samrat
San Francisco
9.7 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good value for money.
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Antonio G
San Francisco
9.7 /10 Excellent
Reviewed: Sunday, November 9, 2025
Easy and fast process
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A Madiadipoera
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Booked Chrysler Pacifica, got dodge caravan instead. The interior of the car was dirty and oil change indicator was on.
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Anonymous
San Francisco
9.7 /10 Excellent
Reviewed: Sunday, November 9, 2025
good price, delivery of car took little more time than usual. late night not my counter persons
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S.Master
San Francisco
9 /10 Excellent
Reviewed: Sunday, November 9, 2025
I need to get the final statement and invoice of the rental. I haven’t received the same as on yet. Kindly expedite.
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Anonymous
San Francisco
9.3 /10 Excellent
Reviewed: Sunday, November 9, 2025
The wait for pick-up was far too long, especially after a long flight. At first there was only one person at the desk for a long line of people. The key to the car was manual (i.e., without a clicker to lock it), which was somewhat inconvenient. At the drop-off at SFO, my wife fell, and the Budget attendants where extremely caring and helpful, and insisted that they drive us to the terminal.
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P.MUKHOPADHYAY
San Francisco
8.3 /10 Very good
Reviewed: Sunday, November 9, 2025
Long wait during pickup, in spite of the fact that I was covered by recommended full insurance including road side assistance during online reservation, I was insisted to take additional road side assistance during the pick up causing an additional expense of US$44 per week.
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Anonymous
San Francisco
9 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very nice vehicle. Convertable mini beetle that was comfortable and great to drive. Pick up and drop off was a breeze.
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DANIEL GONCALVES
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The good: vehicle provided exactly as rented at the web site. Could even choose colour. The bad: almost 2-hour wait line at the counter for pick-up. The worse: an invoice with unexpected and incomprehensible extra charges after drop-off.
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R.Moshtaha
San Francisco
6.7 /10 Average
Reviewed: Sunday, November 9, 2025
The car was very dirty inside, it was quite disgusting. There was a gap between the front and rear windows
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H.ERENCAN
San Francisco
9.7 /10 Excellent
Reviewed: Sunday, November 9, 2025
I reserved Medium SUV but they upgrade me luxury. Ford Fusion with navigation helped me too much Thanks
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S.Chin
San Francisco
9 /10 Excellent
Reviewed: Sunday, November 9, 2025
Upgraded from Jetta VW to Chrysler 300, with additional USD15 per day. Like the service provided by Carlo upon check in and he recommended an upgrade which I agreed. The car was an pleasure to drive. Unfortunately, left my sunglasses and phone holder when returning the car at SFO rental car park.
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Anonymous
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Everything was perfect!
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A.Zohar
San Francisco
7.3 /10 Good
Reviewed: Sunday, November 9, 2025
For some reason i was charged extra 5 dollars. The guy at the counter couldnt explain why. He just said i have to pay it
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Anonymous
San Francisco
7 /10 Good
Reviewed: Sunday, November 9, 2025
It changed the type of the car which I did not expected.
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A.Binsayed
San Francisco
6.7 /10 Average
Reviewed: Sunday, November 9, 2025
I had bad experience with them, they do not have car which I booked, and they downgrade my car!! from Chevrolet Tahoe to Ford Explorer!!! and I came to them at airport 2 times to change my car, then after huge efforts with costumer services they gave me Ford Expedition!
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g.tehan
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The counter staff were friendly and helpful.
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Anonymous
San Francisco
8.7 /10 Very good
Reviewed: Sunday, November 9, 2025
i had problems with my reservation with budget. at the counter they wanted to see my israeli passport and drivers license. i had the passport but no knowing i might need my foreign license i did not bring it. they at first refused to honor my reservation as is including all insurances and told me to try somewhere else. finally the manager said if i could show a boarding pass or something showing i was outside the usa when i booked the car they would honor it. i did not have my boarding pass but fortunately i found something issued by israel as i passed through passport control that showed i left israel on dec 19. it was stressful and i had no idea i would need documentation as i booked the reservation in dollars in english and i also have a new york drivers license.
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T.PADUNGKIATSAGUL
San Francisco
9.7 /10 Excellent
Reviewed: Sunday, November 9, 2025
I took us about 1.30 hr to get a car but it might be pretty crazy on that day(other brands did have similar experience)
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Yehoshua Looks
San Francisco
9.3 /10 Excellent
Reviewed: Sunday, November 9, 2025
The person handling our check in was fairly slow and made an inappropriate comment. However, the vehicle we received was a Kia Soul, a nice upgrade from what we booked and a fantastic driving experience.
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Anonymous
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very easy and quick
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E.Dagan
San Francisco
9.7 /10 Excellent
Reviewed: Sunday, November 9, 2025
They gave me Nissan Altima. Car was in great condition, clean and with little mileage. Very big trunk. Can fit 2 big+2 small luggages.
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A.Alhazmi
San Francisco
8.3 /10 Very good
Reviewed: Sunday, November 9, 2025
Nothing
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S.Kurtz
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Nice clean car
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Bill B
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent- helpful counter staff at check-in, and when the car I expected was not there this was sorted out very swiftly and I ended up with a different car, which was (to my eye) a better car all round anyway so no delay and a happy customer. I misunderstood the cost of the advance toll fee coverage at the pick up desk, (the fee for which seems poor value to me) but I was able to delete it later by visiting a different local branch where it was sorted almost instantly. Although I could not effect this over the phone the lack of fuss otherwise over this did impress me and I will likely put Budget at the top of my list for a future hire. Handing the car back was also disarmingly slick and efficient. Incidentally, I returned the car brim-full but nonetheless the fuel gauge showed 'almost-full', nobody quibbled so another brownie point for lack of drama there. All told a better experience than I expected and I suspect that was not just good luck.
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Ada Clement
San Francisco
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Donna Beard
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Very good
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Meredith Flynn
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Beck Maggie
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The staff were very friendly and I am very satisfied.
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Xaviera Eden
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Picking up the car in San Francisco was quite convenient. It was already past 10 PM, so there weren't many people at the rental spot. When choosing a model, the staff member kept saying the KIA RIO was not suitable for us, but we insisted it would be fine. She kept saying no, and eventually let us go to the garage to check if the car could fit our luggage. After comparing, we found the KIA RIO could definitely fit two 24-inch suitcases and one 21-inch suitcase. We went back up to confirm with the staff, and she started preparing the contract. When we signed and left, I later checked the invoice and noticed the amount differed from what QEEQ quoted. But since we had already signed and left, there was nothing we could do. The invoice showed an additional charge for something like roadside insurance, adding an extra ten dollars or so. Luckily, it wasn’t a significant amount. If it were much more, it would have been problematic. I recommend everyone carefully verify the amount displayed on the computer screen. I plan to book again in a year, but I see prices have increased significantly.
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Lou Benjamin
San Francisco
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Wright Jasper
San Francisco
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Marian Jessie
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Fast and convenient.
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Simona Guy
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Pretty good overall, just got added roadside assistance insurance when picking up the car, but returning the car was easy.
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Nick Dickens
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Service is good and the process is relatively fast, though we waited in line for a short while because there were many people renting cars.
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Jenny Carrie
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Convenient and good attitude
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Robin Darwin
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Ed Geordie
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Good service and satisfactory experience.
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Hannah Laurie
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Melissa Becher
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The staff had a good attitude, but many people rent from Budget, so the wait time for the paperwork was quite long.
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Jocelyn Thomas
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
At Budget in San Francisco, you need to take a shuttle train. The pickup process was quick, and the staff were friendly. You only need a driver’s license. The Ford EDGE I reserved was unavailable, so they offered me a choice between a JEEP Grand Cherokee and a Hyundai Santa Fe. I chose the Grand Cherokee without hesitation as it’s a high-end car in my home country.
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Todd Pansy
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very efficient, no insurance upselling.
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Isaac Leigh
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
San Francisco Airport has almost all the well-known car rental companies. Just take the shuttle to the rental car center; there are counters on both the first and second floors, very convenient.
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Toby Ellen
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Fast queuing
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Merle Gladstone
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service was very enthusiastic, but you definitely need to speak English.
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Scott Tate
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Nora Keats
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Pretty good, but the front desk staff seemed a bit tired and slow with their tasks.
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Hilary Addison
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The customer service was friendly and patient, answering all my questions. Since the options for foreign car models are limited in our country, I am quite satisfied with the car I chose. However, for this class of vehicle, it would be perfect if they provided parking sensors. The Dodge SUV I rented was in good condition and I was mostly satisfied.
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Queena Symons
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The service attitude was excellent.
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Julian Holt
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The car was very new and in great condition. Returning the car was very quick and convenient. However, there were a lot of unexplained additional charges. As I was rushed, I didn't inquire in detail but later discovered many inexplicable fees.
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Sampson Noyes
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Big company, the vehicle was in great condition, over 20,000 miles, and no issues throughout the journey.
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Byron Bertie
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
When renting the car, I had an English-speaking friend with me. During the return, although my English isn't good, the staff at the rental company was still very patient.
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Regan Child
San Francisco
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Rory Walpole
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Julia Dryden
San Francisco
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Harriet Finn
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service was really good, and returning the car in a different location was very convenient. The staff was very nice.
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Penny DuBois
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The rental company's service efficiency is very high. The car model was the same as what we booked, the car was relatively new, and the fuel consumption was low. Especially when returning the car, the inspection was completed in just 2 minutes, demonstrating impressive efficiency. Very satisfied.
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Clara Bernal
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Osborn Nico(l)
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Friendly staff, very long wait time at the store
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Angela Perkin
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Convenient and fast
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Wanda Copperfield
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good
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Jane Pullan
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
They were not familiar with the vehicle insurance; they told me it was covered when my car got damaged, but in reality, it wasn’t covered.
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Mick Flower
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
No complaints, really good!
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Lionel Pope
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Jacqueline Huggins
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Viola Patience
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Fay Snow
San Francisco
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Jonas Wilson
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Trusted big brand
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Milo Galbraith
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Quite good
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Simona Guy
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
There is a shuttle bus from the airport directly to the rental location, and the process is very quick. There are staff guiding you in the parking lot, making it very easy to find the car. Even during the early morning return, there were staff on duty who were very enthusiastic, making the return process smooth. Great service!
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Kelly Yale
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Not bad
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Evan Morley
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
This company is good.
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Andrea Conrad
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
It's okay
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Sophia Cook(e)
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Queueing rules are generally well-followed abroad.
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Tina Judd
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service was excellent. They upgraded me to an Outback for free because the car I booked was unavailable. Initially, they asked if I wanted to pay for an upgrade, but after I declined, they reluctantly did it for free, haha. Luckily, they didn't try to sell me insurance since they saw I was using QEEQ, which already included insurance.
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Trista Cromwell
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Picking up a car from Budget at San Francisco Airport is very convenient. Follow the signs to take the Blue Line shuttle train to the rental car center, where you can see all the rental companies. When handling the rental paperwork, submit the driver's licenses and translation documents for all drivers, as well as a credit card for each driver. The rental cost was almost the same as what I booked on QEEQ. You just need to print out the order, sign it, and you’re good to go. The staff at the counter will give you a slip with the car’s parking location. Check the car for any issues and drive off. It’s much more convenient than renting a car in China.
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Charlotte Birrell
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Natividad Harrison
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Hazel Cook
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Isabel Jim
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Some recommendations were made, but everything was based on the customer's preferences. Excellent car rental experience.
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Marina Pitman
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Professional staff, quickly facilitated signing and payment
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Blake Morton
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Todd Pansy
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The car was nice, clean, and comfortable.
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Richard Wesley
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Provided the confirmation code, got the car in minutes and hit the road.
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Elvira Kitto
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good
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Hilary Rusk
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Many staff at the counter, very efficient and fast!
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Blake Morton
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
It would be better if they supported UnionPay.
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Novia Wodehous
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
I rented a Ford Explorer, but it wasn't available. They gave me a Hyundai Santa Fe instead, but I found out that the trunk couldn't fit all the luggage. They later coordinated a Ford FLEX for me. I've always rented cars of the same type.
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Tyrone Tobias
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent
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Maggie Barnard
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Oscar Evelina
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good
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Deborah Joshua
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service attitude was excellent and very patient with poor English speakers. They also recommended more suitable models at lower prices.
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Abigail Harrod
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Budget rental was really impressive! First, at pick-up: They initially didn't have the Tahoe model we booked, so they provided another SUV of the same class. When we saw a Tahoe in the garage, we asked the staff and they patiently helped us switch to the preferred model. During the rental period: Unfortunately, our car window was broken in San Francisco (no items were lost). We immediately contacted Budget customer service, and within 10 minutes they helped us with the registration and guided us on how to switch cars. That evening, we went to San Francisco airport and exchanged for another Tahoe. The process was quick and convenient. Since the insurance covered everything, there were no extra costs.
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Gregary Mansfield
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Jacqueline Huggins
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Walker Boyle
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Gale Stone
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Avery Morris
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Renting a car was very convenient, but my English isn't very good, so communication was a bit difficult.
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Bill Graham
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied
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Janice Christy
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Sean Jonson
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Service attitude was good, explanations were detailed. The wait time was a bit long but understandable.
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Joyce Bradley
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Astrid Owen
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Beatrice Daisy
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Daphne Lattimore
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Leila Tommy
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Honey Meg
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Cathy Whit
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent service, hassle-free procedures
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Hilary Walker
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good
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Hazel Cook
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Processing speed is average.
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Ward Wood
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Our flight did not match the booking time, requiring us to pick up the car a day earlier. Communication was difficult until we met a fellow countryman who was a supervisor in the hall. She enthusiastically helped us resolve the issue and provided excellent car usage suggestions. Unfortunately, we did not exchange contact information at the time, and we don't even know her name. Such a pity.
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Andre Isabel
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Regina Green
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Mavis Eveline
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
It was my first time renting a car abroad, so I was a bit confused initially. However, after carefully reading the instructions, I managed to find the rental place without any issues. PS: Good English skills are necessary to avoid communication barriers.
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Harlan Isaiah
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Simple and fast
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Blanche Poe
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Constance Antoinette
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Felix Brown
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Melissa Becher
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
I wanted to book for Los Angeles but ended up booking for San Francisco.
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Bruno Reynolds
San Francisco
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Bernie Faraday
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Enoch Doherty
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Len Carter
San Francisco
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Jason Burne-Jones
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Doris Ingersoll
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Long queues, but relatively cheap rental company.
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Claude Kipling
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Merry Lawson
San Francisco
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Moira Fowler
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Adair Jonson
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Dempsey Aled(k)
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Gilbert Foster
San Francisco
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Simona Guy
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The staff at the airport counter was very friendly and patiently answered questions.
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Catherine Connor
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Harvey Louis
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Harley Marcellus
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Although the queue time was long, the service was excellent. When I lost the key, the staff stayed with me the whole time, providing assistance and transportation. They had someone tow the car back, but I later found the key, so they didn't charge a towing fee. The next day, they refunded my deposit in full. Budget's service in San Francisco is much better than in Los Angeles.
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Miranda III.
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Affordable, friendly staff, easy pick-up
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Ward Wood
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Cliff McCarthy
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Kerr Adelaide
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Affordable and plenty of car models to choose from.
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Boris Robert
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The process was very fast. No sales pitches were made. After checking the passport and the international driving permit, I got the keys in 5 minutes.
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Emmanuel Field
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Lynn Partridge
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Zenobia Oscar
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Gemma Shaw
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Picking up the car at San Francisco Airport was very convenient. We initially booked a Ford Transit, but Budget staff informed us that the rear seats couldn't be folded down to store luggage. So we switched to a seven-seater where one seatback can be folded down, and there was just enough space for our luggage. They mentioned that QEEQ provided a discount so there was no extra charge.
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Chester Yonng
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The staff were incredibly understanding!!!
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Odelette Effie
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The wait time was too long
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Marlon William
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The staff service was excellent. They suggested we pay $8 to upgrade to a larger Jeep, which could accommodate our bigger suitcase.
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Gladys Sainsbury
San Francisco
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Kim Bennett
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Overall everything was good, and the process was quick.
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Claire Eugen
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Both pickup and drop-off were very convenient!
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Julian Holt
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Returning the car at a different airport was very convenient.
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Julie Maltz
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The vehicle was in excellent condition, almost brand new. Initially, we added a GPS, but later found that our Huawei phone could navigate using the internet. When we requested to remove the GPS, the staff initially said no, but eventually upgraded our car instead. This type of sales approach is acceptable.
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Aurora Kell(e)y
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Kenneth Temple
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Colby
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very convenient
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Moore Van
San Francisco
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Ophelia Housman
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Ingemar Katrine
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Pretty good!
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Sarah Whyet
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied
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Hamiltion O'Connor
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfactory
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Renata Tate
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Not bad, both picking up and returning the car were quite convenient. Initially, they gave me a Dodge which was too big, but I easily swapped it for a Toyota Avalon at the counter.
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Mirabelle Ingersoll
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The staff were very friendly, especially the lady at the drop-off was extremely warm.
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Kim Bennett
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Thank you very much
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Amanda Veblen
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Sabina Sinclair
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The second largest car rental company, easily recognizable signage.
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Alston Cecillia
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Thera Jeames
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good
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Edmund Waters
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
I missed the cancellation window by a few minutes on the QEEQ order, so I couldn't get a refund. I ended up renting directly from the car rental company, and it went smoothly.
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Ruth Moore
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied
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Lisa Betty
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
I booked a Corolla but received a Ford SUV without any extra charges. At the time of pickup, I mentioned an additional service, and they didn’t push for any upsells.
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Sigrid Luke
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Extremely satisfied
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Joan Hardy
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The first car I got was a Camry. After leaving the airport, I noticed the tire pressure was abnormal, so I returned to the counter to explain the situation. They immediately changed the car and even gave me a free upgrade. The service was very good.
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Helen Emerson
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Anna Zechariah
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Satisfied
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Zenobia Oscar
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Free upgrade to a Jeep, really considerate
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Guy Lyly
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Highly satisfied, no upselling, great vehicle upgrade
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Wright Jasper
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Orderly process, although staff handle things at a pace typical of Western style.
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Agnes Powell
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Quite satisfied
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Hogan Vogt
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service attitude is good, and the efficiency is acceptable.
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Alvin Dolly
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Beacher Eve
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Hilda Freeman
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Pick-up in San Francisco was smooth with no upselling. Received the invoice just minutes after returning the car in Los Angeles, which included an additional $18 for toll fees. The deposit was canceled within a few days. Very good service.
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Steven Bush
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Pretty good
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Xavier Sweet
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Edwina Bloor
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good
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Rebecca Eleanor
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Dwight Bauer
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The AVIS staff saw the BUDGET queue and proactively assisted in processing orders (they actually belong to the same company). After inquiring if we needed the full tank return service, there was no further upselling. Their attitude was excellent. They provided us with a new KIA SPORTAGE 4WD, which was perfect for our trip to the Sierra Nevada. Thumbs up!
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Jenny Carrie
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Faithe Peggy
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
You can use a dual-standard magnetic stripe card at Budget in San Francisco Airport!
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Thomas Sinclair
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Extremely satisfied
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Rita Galsworthy
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Y.Amarnani
San Francisco
6.7 /10 Average
Reviewed: Sunday, November 9, 2025
There was a wait for more than an hour at the rental center ..with only one staff attending for a majority of the time. The car was due for an oil change ..the next day after I had parked the car in my driveway it would not start at all ..the car battery totally died ..now how does that happen ..I got the key and locked the car ..shouldn't that have taken care of lights etc ..which btw I didn't even touch ( switch on or something ) and I checked after that the lights turned off after the car was locked ..also budget wanted to charge me like 100 bucks for a jump start request ..I got it done and also came to know the coolant level in the car was like super low ..That car had an issue and I was super inconvenienced for renting it ..only good thing was after several attempts to reach the local office of budget 30 min wait on multiple calls and informing them , they said theyvwould not charge me for the late delivery which. I was able to return the car around 1 hr late
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Kim Bennett
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent service. Arrived at 8 AM with almost no queue. The staff was quick and didn't push any upsells.
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Genevieve
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent
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Sheila Warren
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Agatha MacDonald
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service attitude is great, warm and attentive, quick and efficient!
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Quintina Armstrong
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great experience. They upgraded our car, and after we had lunch, there was almost no queue when we picked it up. We placed the order on-site because we were unsure if our magnetic stripe credit card would work.
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Constance Antoinette
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Overall, it is quite convenient.
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Christ Austen
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Constance Antoinette
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great service, easy to pick up and return the car.
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Baron Gresham
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good and smooth.
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Boyd Nichol(s)
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Labor is expensive in the US. There's staff at the car rental registration, and the rental agency has many counters. You can handle the process as soon as you arrive. Booked a Toyota RAV4, but got a very new Hyundai Tucson with only 29,000 km! Quite satisfied.
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Moses Mark
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good
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Felix Hume
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Everything went smoothly. The lady at the next counter saw us waiting in line and called us over to assist us directly.
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Bartholomew Ward
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very smooth process. A lady at the neighboring counter saw us waiting in line and called us over to help immediately.
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Andy Carmen
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
I would still recommend renting, but the toll pass is a bit of a scam. However, it's a company policy, so just deal with it. The staff in San Francisco were very nice, but the African American employee at Ontario Airport in Los Angeles was not friendly. I personally felt that White or Hispanic staff were very friendly, while Asian and African American staff were not friendly to us.
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Isabel Jim
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The queue for picking up the car was a bit long due to many rental customers, but the process was smooth and they informed me of everything without any hard selling.
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S.MEZANEC
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great
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Ives Cooper
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The storefront is very easy to locate. Renting a car in the US is very common, nothing else to mention.
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Hilda Freeman
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Sampson Noyes
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good service attitude
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Gene Albert
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Borg Joyce
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good and excellent! Hahaha!
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Poppy Sidney
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Vivien Eliot
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Absolutely fantastic! It was a Black gentleman who was very patient, enthusiastic, and friendly. When picking up the car, I found out he even upgraded the vehicle for me. Such a great experience!
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Page Kitty
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
24-hour airport service, very quick.
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Philip Goldsmith
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The service was good and very convenient. They mentioned I wouldn't need to refuel as I had already paid for it, but I couldn't find the payment receipt.
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Venus Wells
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Self-service is convenient. I didn't notice the fuel level when picking up the car and realized it the next day. To avoid any misunderstandings, I filled up the tank before returning the car.
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Raymond Moulton
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfactory
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Tom Funk
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent, efficient, and straightforward.
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Molly Ann
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Simple and efficient. When booking the car, I initially set the return location to San Francisco, but later changed it to Los Angeles for free after a phone call. Thumbs up!
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Randolph Titus
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Overall satisfied
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Winfred Bill
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
It might be because the prices are cheap, so there are a lot of people renting cars at Budget, resulting in long queues. The car conditions are all similar.
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Sidney Zimmerman
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Returning the car was extremely convenient; just leave the keys and go!
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Norton Simpson
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The service attitude was good.
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Joshua George
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
It's pretty good.
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Rita Galsworthy
San Francisco
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Cynthia Camp
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good.
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Pete Wild
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied! Clear instructions.
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Annabelle Robeson
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Upgraded to a hybrid model, the car is new.
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Barton Hart
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Vera Robbins
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The reserved car model was unavailable, so it was replaced with an SUV, but the power was lacking, making uphill driving and acceleration slow.
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Aaron Ricardo
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Good attitude, but a bit slow in efficiency.
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Audrey Turner
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Susie Hudson
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Sophia Cook(e)
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Better than expected. The car has American-style features, including collision warning and a backup camera, though it lacks rear parking sensors. However, this doesn't affect usage as parking lots are spacious, and you can just drive straight in head-on.
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Novia Springhall
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good.
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Blanche Richard
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
I originally booked the cheapest car category, but ended up getting a Grand Cherokee. It's really huge... However, it drives very well. Even on winding mountain roads at a speed of 70-80 km/h, it inspires great confidence.
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Blair Ramsden
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Not bad.
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Edith Henry
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied
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Gail Benjamin
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car was in great condition, and picking up and returning the car was very convenient.
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Deirdre Bartlett
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The rental car center at San Francisco Airport has a row of counters. Budget's line was the longest, which proves that Budget offers the best deals.
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Horace Kennedy
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The Budget SFO branch had a long queue, but one staff member (an elderly Asian man) was working very slowly, taking over 30 minutes with one customer while 20 people waited behind. This was very frustrating. The young man who assisted me was quite fast though.
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Gabriel Frances
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
It's okay.
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Ula Eisenhower
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Eunice Hodge
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The overall service was good. They arranged a different car for us when the one we booked wasn't available.
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Janice Christy
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good
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Joanna Shakespeare
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied
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Shirley James
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied
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Lydia Scott
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
It was okay, but they didn't give me the car model I reserved.
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Blake Morton
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good.
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Emmanuel Field
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied
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Phyllis Morgan
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Hamiltion Timothy
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Anna Jim
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
As expected from a major company, renting a car was worry-free.
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Roy Daniell
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Omar Hazlitt
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very friendly and great service.
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Violet Trollpoe
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent
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Iris Gallup
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Overall acceptable, but the rear tires of the car were completely worn out. It was raining when picking up the car, so I didn't notice it. There were two instances of skidding, luckily everything went fine during the trip.
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Rory Kit
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The process is simple and efficient.
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Nat Henrietta
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
It was very easy to find the car rental and return location. Just follow the metro loop line to the blue rental car company at San Francisco airport, and return the car by following the navigation. No additional fee for returning the car in a different location. No additional fee for returning the car in a different location. No additional fee for returning the car in a different location. Driving along Highway 1 was incredibly beautiful.
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Gabriel Frances
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Overall pretty good.
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Evan Morley
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent service.
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Elvis Lee
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Not bad.
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Wade Young
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Byron Bertie
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Salome Wheeler
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Overall service was satisfactory, but the selection of car models is limited, depending largely on luck. The car rental company's service was quite good, and the staff at the store were very patient.
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Theobald Swinburne
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good
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Thera Jeames
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied.
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Jocelyn Thomas
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Standard service
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Hyman Wilde
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good and convenient.
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Eve Walpole
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied with the overall service.
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Abel Pulitzer
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good.
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Lewis Hopkin(s)
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Harry Dorothy
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Convenient and straightforward, affordable price. Although the car was not the reserved Camry, we got swapped to a Dodge Bee, which was pretty nice and fairly new. The only downside was that the car had a strong odor inside.
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Lee Doyle
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied!
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Renata Tate
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car I actually got was a Mazda CX-9. It drove quite well, but large cars are more prone to scratches, so you need to be cautious about that. Overall, the car had no issues and had already been driven 50,000 miles. I drove a total of 250 kilometers and spent about $36 on fuel.
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Corey
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Extremely satisfied
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Claude Peter
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service was enthusiastic. It might not be peak season, so there weren't many people. They even prepared the child safety seat we booked in advance.
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Renata Oliver
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Dora Edgeworth
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service was very fast and the staff had a great attitude.
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Sebastiane Roger
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
They offered a free upgrade, which was very nice.
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Karen Jackson
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Penelope Charley
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The follow-up service is satisfactory.
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Daisy II.
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The rental company is very professional, and the car pickup process is extremely fast.
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Isaac Leigh
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied!
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Alva Arabella
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good service.
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Audrey Salome
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
It's okay.
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Mortimer Adams
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good.
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Nina Patrick
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Fast and convenient.
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Marico Wagner
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The staff at the front desk were very patient and friendly. The vehicle was overall clean, well-prepared, and had low mileage. We initially booked a Camry, but they upgraded us to a 7-seater Chevy Traverse after noticing we had a lot of luggage.
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Rory Walpole
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Taking the shuttle to pick up the car was very convenient.
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Yedda Lucy
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Xenia Browne
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Aubrey Holmes
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Quite good, the car I got was better than the one I booked. The only downside was that it didn't have windshield washer fluid, but luckily it rained and cleaned the glass.
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Mandy Hawthorne
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very convenient, the car is in great condition.
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Lambert Southey
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Very satisfied.
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Conrad Wilhelmina
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied
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Rupert Sophy
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good.
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Tom Cotton
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent service
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Quinn Michelson
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied
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Tammy Macaulay
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The overall service was excellent, very efficient, and easy to communicate.
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Truda Jones
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good.
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Zora Josh
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Ernest Montgomery
San Francisco
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Chad Kipling
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The staff had a good attitude.
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Asa Peg
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Very satisfied.
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Prudence Kennan
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied
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Helen Emerson
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent process and friendly staff.
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Page Rhys
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great service attitude, very satisfied with only a 10-minute wait in line!
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Linda Nancy
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied.
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Henry Reed
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Overall satisfied, the process is simple.
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Saxon Dulles
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The only company that requires refueling within 5 kilometers of the return location and submitting the receipt. Returning the car at Los Angeles Airport was quite stressful.
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Dave Winifred
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Budget remains consistently reliable.
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Gail Benjamin
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Nathan Thomson
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The Camry rented this time was in excellent condition, especially the trunk, which could fit three large suitcases and a small one. Returning the car was very convenient and the experience was great. Highly recommended!
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Florence Bronte
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very convenient and excellent service.
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Dick Susan
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
At the international terminal, take the blue line train to the rental car center and find the designated company. Line up and provide the QEEQ rental confirmation. The staff immediately located the order. After submitting the domestic driver's license and credit card for authorization and confirmation, proceed to the parking lot to pick up the car. When exiting the parking lot, submit the domestic driver's license again for registration, and you are ready to go. For car return, fill up the tank in advance, follow the staff's guidance, and complete the return process seamlessly. The experience was excellent.
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Clark House
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The company is good, and the staff are willing to communicate.
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Marico Wagner
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Pickup was a bit slow.
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Joshua George
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Follow the platform's instructions.
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Rose IV.
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The location is easy to find.
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Nicholas Anthony
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
It was my first time doing a self-drive trip in the US, and I was worried that renting a car might be complicated, but it turned out to be very simple. They mentioned the car we selected wasn’t available, so they gave us a Jeep. Since the Jeep was a bit old, we requested a change, and the process was very casual and easy. Overall, the first impression was excellent.
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Claire Eugen
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Efficient handling, fairly good overall.
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Cecilia Arnold
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service was warm and attentive. When the car window got smashed during nighttime parking in Los Angeles, the vehicle replacement was very efficient.
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Anonymous
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Absolutely satisfied! So far, I've completed two trips with this company—one from October 1st to 19th, crossing the U.S., and the other from October 20th to 31st, touring the Great Lakes and southeastern cities in Canada. Both the vehicles and services were top-notch. I just hope they can provide an expense statement (or invoice). Will definitely choose them again next time!
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A.A.
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Car was excellent and comfortable, rental desk was understaffed, took 1 hr to pick up due to long line of people waiting
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Akash Patel
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Gave us a V8 Suburban! Loved it!
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Amanda Veblen
San Francisco
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Antonio Lancelot
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Overall, it can be considered good
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chintan jain
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The staff for pick up were very helpful and supportive. They helped me pick up right SUV vehicle considering my number of luggage. Car was well maintained, clean and spacious. Drop off was quick and smooth. No issues and staff was very helpful.
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Upton Newton
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied, easy to find
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M. KIM
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great experience!
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Keith Reynolds
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Convenient
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Ogden Gard(i)ner
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
There were many people, and we had to queue up.
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Montague Clare
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Montague Dorothea
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The car was good. However, the car I initially wanted was always unavailable, and they kept trying to recommend more expensive options.
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Johnson Yuen
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Counter staff very friendly
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Yehudi Back
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Leo Tours
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Elijah Belloc
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
I only inquired about whether insurance was needed and whether the car should be returned with a full tank, other than that they didn't bother me with unnecessary details, which was nice. As for the car model, the staff selects it for you (with company A, you can choose a car of the same specifications in the parking area yourself). If you have specific model requirements, you might want to ask when they confirm your order. I used to always go with company A because they had an automated pickup machine which saved dealing with staff. This time, I found out that the automated machine was shut down, and I had to wait in line to talk to the staff.
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