I wished we'd known EasyRentCars.com sooner.

The staff were quite friendly and helpful. They patiently and professionally explained issues such as refueling, toll roads, and roadside assistance. However, their store phone is never answered.

Rented the car early in the morning. There were three groups at the office but no waiting was necessary, the process was very smooth. Original driver's license and its translation are sufficient. A kind and patient elderly gentleman assisted us, and the entire process from rental to picking up the car took less than 20 minutes. Very efficient!

Mediocre, did not provide GPS

Returning the car was easier than expected, no strict inspection, just handed over the car and left

Picked up the car in Melbourne city, not too many people. Service was pretty standard. No extra insurance was required. Car wasn't upgraded.