Quick service, clear communication, and very friendly staff.

I arrived early, 2.5 hours before the scheduled pick-up time. With my limited English, I managed to complete the rental process with the help of an African American guy at the counter. Since I was early, the reserved car wasn't back yet. They switched me to a car of the same class. The picture showed a Nissan, but I couldn't find a Nissan in the lot. When I asked the staff, he casually pointed to the area and said I could pick any car I liked. How generous! When returning the car, I drove to the designated spot where a white guy scanned the rental code, checked the gas and mileage, printed a receipt from his device, and everything was done in just 3 minutes. Quick and easy.

There are few rental locations, but it's sufficient. In the USA, renting a car is a must because taxis are too expensive.

The company doesn’t have many branches, but the one at the airport is large and convenient. As long as you don’t return the car at a different location, it’s totally fine. The cars are new and the process is simple.