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Pretty awful

Reviewed: Sat, Jun 1, 2019
About National: 5.3 /10
Because we wanted to drop the car off a few hours later than pick up, National made us make a second reservation for the same day and charged double the rate of our original reservation. Come to find out after paying all the extra and spending an hour at the booth we could have cancelled everything and rebooked for 3 days instead of 2 and a separate one and spent way less. It was a really poor experience. Also because we were told and required to do it the way we did our second reservation was a nicer car but we were downgraded to the car of the first
About QEEQ: 8.0 /10
Compact | Nissan Almera or similar

Relevant Reviews on National Phuket International Airport

P.NG

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Economy | Nissan March or similar
Reviewed: Tue, Jan 21, 2020
“A short and sweet road trip”
About National: 10.0 /10
They like to sell their own insurance for car rental
About QEEQ: 10.0 /10
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Economy | Nissan March or similar
Reviewed: Mon, Dec 16, 2019
About National: 9.3 /10
The car received was not the same model as the one we booked. I booked a nissan march but in the end got a nissan almera. The car had quite a few scratches, the audio system had some problems connecting to phone using cable.
About QEEQ: 10.0 /10
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Wei Yuan

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Compact | Nissan Almera or similar
Reviewed: Fri, Jul 19, 2019
“Hassle-free experience. Friendly staff. Nice car. Great app.”
About National: 10.0 /10
The car was great! Staff was very friendly and patient too as I try to speak with her in English. Thanks for the hospitality and thanks for the car!
About QEEQ: 10.0 /10
Great app overall. First time renting a car for a trip in my life and it went so smoothly. Price drop alert sadly did not really do much for my case since I booked it two days before renting. However, great feature too! Makes me feel at ease while booking. Keep up the good work!

H.ALHAJJI

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Economy | Nissan March or similar
Reviewed: Mon, Jul 1, 2019
“Nice and smooth procedures, easy pick up and drop off, the car meet my expectation from all aspects.”
About National: 9.7 /10
Excellent car rent company with easy process and really good stafg
About QEEQ: 10.0 /10

View more >
Economy | Nissan March or similar
Reviewed: Thu, Jun 27, 2019
“Totally irresponsible , unreliable and wasted my time waiting to pick up my car. More than 30mins”
About National: 8.7 /10
I waited for 30-40mins for my car at airport. There were only two other family for car rental besides me and the counter staff forgot to inform their guy to send me the car. How hard was it to call their guy to bring a car while I waited at the exit they told me to wait at ? Wasted a lot of my time and I couldn't carry on with my activity of the day even I was the first one to rush out from my flight to immigration. Plans being destroyed over waiting for my car
About QEEQ: 10.0 /10
Good service. Will return
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