felt scammed throughout whole process - quoted £30 ended up being charged £253

Satisfied with the free shuttle to Hilton, and the car was parked in the Hilton parking lot.

Very high deposit. Which is scary for customer. They need to reduce that.

Would be good to know what currency easyrentcars actually charge in for each different booking, so I can use my special currency card and don’t have to pay an international transaction fee or get a bad exchange rate, which I would get using my normal bank. Would it be the currency of the country the car is getting picked up from or would it be in CNY, as Easyrentcars banks in China. I can convert my money into the currency that easyrentcars are charging using a good exchange rate and this will incur me the lowest cost.

When we picked up the car one of the rear seats was very wet due to someone who left the window opened. They didn't solve the issue. We arrived at the desk at 13:01 and were charged with a 40+GBP because they were closed at 13:00.

the worst customer service i have ever received. the manager Emon.M wouldn't give me his surname and should not be a manager of any branch of Green motion. He is the most rude and unhelpful person i have ever met

They are nothing short of thieves - they allure people with low rates and then charge some nonsensical rates for repairs and trust me they will find something to claim. Avoid at any cost and if you have to, make sure you buy insurance to zero excess. I man my just one disgruntled customer - Read this first (also google green motion review): https://www.google.co.uk/amp/s/amp.theguardian.com/money/2018/jun/09/green-motion-car-hire-bills