The airport directions were very clear. After confirming the order, the car pickup location and contact information were clearly explained. The whole process of picking up the car was quick. A good rental experience overall. Due to communication issues, I couldn't return the car directly to the airport, but there was a free shuttle bus from the return point to the airport, which was very convenient.

Convenient car rental, Chinese service. It took quite a while to return the car, and the service phone directed me to contact the pickup staff myself.

Couldn't find the place to return the car at all. It's run by a group of rich kids who provide absolutely no service. They were lounging around while we returned the car.

Car was good. Needs directions to their office as it’s in a building on the 7th floor but nothing mentioned on the notes. Location to airport was a short regular shuttle.

Agent needed to take care for oil change before car was ready. No ticket counter, difficult to find and difficult to contact agent. Over an hour waiting for car to return from oil change, two different service lights on dashboard but agent assured everything checked out, and when dropped off car no agent available. Had to leave car in garage with keys. "Ticket counter" is one room office in high rise, returning car is not typical drop off--they share a garage with an apartment complex valet. Very confusing. As a side, the car was missing a hub cap.