Good service but a pretty tough location...

I rented a Polo, but the rental company gave me an old, beat-up Toyota. The car showed a tire pressure warning after just one day, and I had to exchange it in another city, which caused great inconvenience to my trip. During the car return, an attendant, who seemed to be Indian, inspected the car with a flashlight, nitpicking every little thing. They blamed some scratches on me even though they weren't my fault. Since I swapped the car midway and forgot to take photos, I had no choice but to accept their damage assessment. I suspect they were nitpicking because I didn't buy their insurance. On top of that, they charged some €0.5 daily emissions fee, which I find shameless.

Overall it's fine. The car's condition is average, and the air conditioning cools down too slowly.

Very satisfied

The rental store will try to make you change cars and pay for more expensive insurance. If you refuse, they will tell you that the car you want is no longer available, and the only car left requires an extra fee. The location for car exchange is not accurate and hard to find.

car exterior badly scratched and worried bearings may have gone but overall happy

did not realise part of europcar