MADRID–BARAJAS AIRPORT CAR RENTAL REVIEWS

Pretty good overall, they even have a self‑service app for booking cars.

The staff were really patient and friendly, and using a translation app made communication super easy.

Overall pretty good. They did try to upsell their own insurance at first, but once I told them I’d already bought QEEQ’s coverage, they stopped pushing it.

When you pick up the car, check every little detail carefully. Don’t rush. Seriously, take your time—those extra 10 minutes are absolutely worth it.

Awesome rental company, really impressed with them.

Really thoughtful service and super easy to communicate with.

They gave me a MINI, and even though people always say it drives like a go-kart, this generation feels pretty average. It even feels kind of heavy when you’re actually driving it.

They’ll try to upsell you on insurance, but you can just say no. Overall the whole process was pretty smooth.

Really impressed with QEEQ. There was an issue when we arrived in Madrid in the middle of the night and the rental company wanted extra fees because communication wasn’t going well. QEEQ stepped in, coordinated everything and handled it nicely, and we ended up getting the car without any problems.

Super satisfied overall. The staff were really friendly, knew exactly what they were doing, and we actually got a 9-seat Mercedes instead of the 7-seat we booked. The car was in great condition—really smooth rental experience.

Rented the car directly at the counter and they even upgraded me to a hybrid, which drove really well. Started in Madrid, headed down to Málaga, stopped off in several cities along the way, then continued on to Valencia and finally dropped the car off in Barcelona.

Pickup was really smooth and hassle‑free.

Front desk service was really thoughtful, and they explained all the important details very clearly.

Really good overall.

Really good.

I rented a car for a self-drive trip around Spain.

The rental company felt pretty big and legit.

The car they gave us was really new, but the tire pressure warning kept coming on. The staff insisted it was fine though.

Easy to find right after you walk out of the terminal, but the entrance for returns is tiny and we also had some communication issues.