Overall, it was quite satisfactory, though the process during the rental was slightly slow, and the car models are assigned randomly.

Good and straightforward

The service was very attentive, and when we realized the tank wasn't full, the staff noted the half tank in the contract.

Both pickup and return were at the airport. I saw long lines at other rental companies, but AVIS was very efficient.

Worst car hire company I have ever dealt with. They didn’t have the car I reserved and the assistant manager (Dwaine) at Clearwater branch told me to F off when I said I wasn’t happy. They were not willing to help and just blamed the company for the poor service. I paid for a convertible and got an small SUV. Complete rip off, never deal with Avis again.