We arrive quite late at 9 by the time we get to pick our car. There isn’t many choices left and the staff came and offer us an upgrade. We finally chose a Jetta with low mileage and a nice colour. Check in took a long time as there are two counters open but check out was such a breeze

The van was very dirty and they claim that car wash was broken. There were lots of sticky stuff on car and I had to clean it by myself..

I had great experiencing booking the car, and no problem with my reservation.

Rental was set for a Compact and attempt to provide an Economy was made. 3 adults and with multiple suitcases was not going to work with the tiny Economy. Main renter is a female. Compact was provided after making request and additional wait time.

Price Drop Protector is a nice benefit as long as it remains free of charge.