The car did not meet expectations. It lacked basic features such as charger (cigarette lighter), spare tyre, Bluetooth and the USB port in the stereo system did not work. The car did not seem to have been maintained or serviced as acceleration was poor and rough, the brakes needed pumping. The exterior had scratches and dents. Finally Europcar is charging disproportionately high damages for some scratches to one hubcap. Given the preexisting dents on rest of car, it's unlikely to replace..

Overall experience was good. The platform did not allow me to delay pickup time by a couple of hours. I eventually did not need to. I have claimed the Super protection and await that response.

Car in very good condition. Baby seat was available as requested. Other rental companies in Phuket didn't have seats when I rented a car before.

Always easy to find the best deal and compare available offers

Instead of Almera we got new Yaris bit with engine 1.2liter. Car on Phuket with this engine is disaster. Not recommended for 4 people. Uphill ride is so slow, u can walk faster...