The service was okay. The store name wasn't mentioned in the order, making it hard to find. The store name is Budget. After knowing it, it was easy to locate.

Easy communication and the car was very clean.

It's okay

It took a whole two hours from queuing to get the car. We waited with our child in the parking lot for an hour before we got the car, and it was a very windy day!

We requested to use UnionPay but the charge was still in the local currency. They pushed for insurance, which is more expensive there, but it can be less hassle in case of an incident. The car was relatively new and in good condition. Inexplicably, an additional amount of about ten Australian dollars was charged to my credit card three days later. I asked for an explanation but received no reply.