It was okay, but they didn't give me the car model I reserved.

Big company, the vehicle was in great condition, over 20,000 miles, and no issues throughout the journey.

For some reason i was charged extra 5 dollars. The guy at the counter couldnt explain why. He just said i have to pay it

The good: vehicle provided exactly as rented at the web site. Could even choose colour. The bad: almost 2-hour wait line at the counter for pick-up. The worse: an invoice with unexpected and incomprehensible extra charges after drop-off.

Excellent booking platform. Excellent Price Drop feature. Better information should be provided regarding possible extra charges after drop-off. Better information should also be provided regarding the Axa insurance. For example, contacts and what to do in case of an accident.