Satisfied

Very satisfied, easy pick-up and drop-off.

They should not have tried to sell me the insurance I already had.

I have been charged for a GPS I returned on the pick-up day despite it being returned and supposedly refunded as the car already had one. The customer service for the pick up and drop off was abysmal at best. EasyRentCars App was great, but Budget were unable to deliver. I would not use again, and I’m still having difficulties getting my refund for the GPS. The car was dirty on collection, it was a lesser model, and only had half a tank of petrol (not a full tank).

N/A

Like: We had a good car for 11 days for a little over $400. No hidden fees, no surcharges, the price we were quoted was exactly what we paid. The Budget pickup location was right at the airport, and you go accross the street to pick up the car, very simple. Would definitely fo business with them again.
Dislike: We rented a Standard Car, in the description it said a Chrysler 200 or similar, I don't see how a Volkswagen Jetta Tsi is similar to a Chrysler 200. This was my only dislike... I wish on the booking site they will give you all the possible "Standard" size vehicle options. Or better yet what each category means. But over all not bad.