Arrived at the store at 9:30 PM. The first floor was empty, and I only found an A4 paper directing me to the second floor after looking around. The process took about 15 minutes; the guy was wearing headphones, so he was slow. The store is entirely staffed by Indians, who are not very efficient. Returned the car at 5 PM. The whole process took 50 minutes because all the staff were busy. Unlike big companies like Hertz, they took a long time to check the car.

The service attitude at the store was quite good. Although there was a small issue with credit card fees, it was waived after communication with the rental company. I compared the rental costs with a friend who rented from another company, and mine was significantly cheaper. During the rental process, a Chinese guy who rented a Mercedes also told me that the cars at this store were cheaper and in good condition. He even suggested I get a membership card, as he did.

The car i got was a very dirty both outside and inside. i think the car was not clean at all

Quick polite and friendly service.

One thing wrong only discovered when on motorway no fluid in windscreen washer bottle