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Live chat Email us Service Code: 8229915123
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Reviewed: Wed, Oct 17, 2018
About AVIS: 6.0 /10
Good service attitude, didn't have to wait long. However, I was very unhappy with the random car model change. Check my final comment for more details.

Relevant Reviews on AVIS Madrid Gran Via

Will Harper

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Reviewed: Fri, Jul 20, 2018
About AVIS: 6.0 /10
The queue time was quite long, and efficiency was low. It took six hours for the tow truck to arrive after a flat tire, and then we had to queue for another three hours to get a car. It wasted an entire day for us.

Francis Lincoln

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Reviewed: Sun, Feb 26, 2017
About AVIS: 4.0 /10
The contract wasn't in English, so we could only roughly understand it by looking at the prices. There were 4 of us, but they counted each of us as separate additions, so we ended up paying for insurance for 4 drivers. Overall, they didn’t explain things clearly.

Nydia Huntington

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Reviewed: Thu, Feb 23, 2017
About AVIS: 10.0 /10
Staff are patient.

Guy Lyly

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Reviewed: Wed, Jun 21, 2017
About AVIS: 10.0 /10
The store is located next to a busy street, you need to pick up the car from a nearby underground parking lot. They have staff to assist you, which is quite convenient.
About QEEQ: 10.0 /10

Valentina Bethune

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Reviewed: Fri, Oct 10, 2014
About AVIS: 10.0 /10
Very good, the handsome gentleman provided excellent service. We presented the rental confirmation, original driver's license, the translated version provided by QEEQ, and our passports. It only took a few minutes to get the car.
About QEEQ: 10.0 /10

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