The overall service was excellent. The reserved Camry wasn't available, so they provided a brand-new 2024 Skoda Octavia instead. It was great to drive, more powerful than the Toyota, fuel-efficient, and they even upgraded the service package for free.

Be aware ⚠️ they kept pushing insurance on me. I told them I had insurance from China, but they kept insisting and trying to scare me by saying that if I accidentally scratched the car or someone else did, I would need to pay up to 5200 AUD. They repeated this over and over. Once might be understandable as a job requirement, but then they said I needed to leave a 100 AUD deposit. I agreed, but then they said if I bought their insurance, I wouldn't need to leave the deposit! What kind of people are these? Now I'm worried I won't get my deposit back! Luckily, someone helped me translate, otherwise I might have bought their insurance, which costs more than 200 AUD. The person who helped me said it shouldn't be that expensive, so I didn't buy it! When I picked up the car, they also mentioned a hole in the mirror that would cost 2000 AUD to fix, saying that there are lots of stones on the road. I told them again that my insurance from China would cover it, and they said my insurance was garbage and wouldn't pay me back! My basic English is good enough to understand this! Now I'm worried about leaving the car outside, fearing someone might deliberately scratch it, which would be very troublesome.

The car exceeded our expectation. Very fuel efficient due to being a hybrid. Hadcthe car for 3 days but only paid $12 to fill up car. The staff were friendly and helpful. Very easy puck up and drop off.

The booking site was great and user friendly. Got a great price for 3 days.

特に問題なくスムーズにレンタルできました。

特に問題なくスムーズでした。

Counter staffs are helpful and condition of car rented was as posted, although slightly dirty on the exterior with remains of road kills but overall still acceptable. Nothing to complain. Hassle free