No help try to rent me two 8 seated vans well over 1,500.00

The car was cool, the Volt plug in didn't work. Service was long but staffed was trying it seems. Still disappointed in their California office though.

Counter times were awful. Very slow moving considering many of your cars are rented around flight schedules. When I got into the car I realize that there was less than half a tank of gas - but couldn't go back due tot already being behind schedule from getting the car. The girl at the counter told me that I had to bring it back filled 7/8 full... So I ended up putting in basically almost a half a tank of gas that I didn't get to use and paid extra for. I brought it to their attention at checkout and nothing was done.

Great job on booking the car. No issues at all with the website.

Many many many add-on surprise prices added to our costs. Unnecessary toll transponder for insane price and would not decline insurance without proof. The extra fees were very very insane. Will never rent there again. I don’t blame service staff and car was fine. This was obviously scripted from management. Awful. Awful. Awful.

Like: Great CS Rep (Henry) for the extra help. Outstanding service
Dislike: Car interior was clean. However, exterior and windshields were cleaned with dirty rags