Great, both pickup and return were very convenient.

Very good, but the GPS provided suggests turning in 50 meters when it actually means to turn at the next intersection.

On the Chinese car rental website, 'mid to large' is labeled in Chinese, while in English it's 'standard.' Alamo's vehicle categories are 'small, standard, large, extra-large'. The difference between the English and Chinese descriptions caused us confusion. Therefore, the English terms should also be marked on the website to avoid misunderstandings.

I picked up the car in San Francisco and returned it in Las Vegas. Although my English is poor, the rental company provided excellent service. The process of picking up and returning the car was fast and convenient. Very good experience.

A different car to what we originally ordered but felt like an upgrade! Very helpful at the counter however we received wrong information about the GPS. We were led to believe most of the cars didn't have built in GPS but when we got out there, they all did! Perhaps have the staff know everything about the cars.

Very helpful before booking. Helped me make my decision to book with Easyrentcars. Perhaps be more clear about built in GPS.