Satisfied

There weren't many people when I arrived. After waiting at the counter for a while, the staff appeared. He was quite nice. Bought full insurance at the office; they mentioned there was a discount.

They didn't give me a Volvo, instead I got a CX-5 with 120,000 kilometers on it. Clearly, it's not the same level of car, right? I arrived at 9 AM to pick up the car, but the staff only showed up at 9:30 AM. Since another person had just returned their car, they took it for cleaning, and I ended up waiting for over an hour. The staff brought the car directly from the car wash. The car itself wasn't too dirty, but they still charged me 40 GEL for the car wash.

The store is easy to locate, but there was no one there. You need to call in advance for both pickup and drop-off. Make sure to wash the car before returning it; otherwise, the station may charge you.

Quite satisfied, the handover was conducted in person and the vehicle was in good condition.