Waited a bit for them to sort out my originally requested vehicle however the one they gave me was just as good if not better.

Easy interface. Always my preference when searching for a car.

Overall it was good. The headlights were dangerously dim and a message of ‘service needed’ appeared every time we turned on the car

The exterior and interior car was dirty. Lots of rubbishes left from previous customers. Apex should provide a cleaner car condition.

The platform is easy to use. I suggest to collaborate with the local car lender to provide the insurance services. This, the claiming process is quite long if it is now provided by the third party.

The pick up area was not located directly at the airport. We had to walk for a good 5-10 minutes with my dad (who is an elderly person), then wait more than 15mins for a shuttle to drop us at the APEX site where we had to queue for 20mins before talking to a very slow and not competent person (for another 20mins before we could get the vehicle)

It was very good, thanks

Car was VERY used, a lot of damage inside and outside. Two photo sessions was needed to document it all, wiper not good, and key not funtional below 12C. We did not get the car we had booked, Nissan...but a 110.000km used Subaru.