Previously, there used to be long queues, but this time I got the car almost without waiting, probably because I arrived quite late. Budget car rental is relatively inexpensive, and returning the car at the airport is convenient for catching a flight, with a shuttle service available. Overall, the experience was quite decent.

There are many customers, and full insurance allows self-service return.

The process was smooth, with no upselling of additional services.

Efficient service, staff are patient

Twice now used budget and twice the screwed me over on the final bill, always additional charge with no explanation or justification.

Platform is good, customer service access is reachable and they try to help, however still waiting on feedback for my refund on my last booking, i have been charged extra 10% but no actual reason why from Budget and reached out to Qeeq team and still waiting on feedback