The experience was okay. The speed limit was 60 km/h, but I drove at 63 km/h and was fined over 1000 yuan for speeding.

The service at the store was decent, and the staff had a good attitude.

The staff were enthusiastic and sincere, and the employees were patient. The car was in good and clean condition. However, there was a suspicion of double charging for the rental fee. I had already paid the full rental amount to Zuzuche, but when I collected the car at the counter, I was asked to swipe my card for the rental fee again. I thought it was a pre-authorization, but the bank statement showed it as an overseas transaction, which was perplexing and worrying. I had to check with the bank after returning to verify if there were double charges, which was quite troublesome.

The counter staff were negative that I booked through easy rent cars. There was a discrepancy between the deposit listed on the website and the actual deposit they charged. The lady challenged our choice of car insisting we needed to upgrade to a larger one.

Great company and service.