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Live chat Email us Service Code: 6369852122
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Reviewed: Sun, Apr 15, 2018
About Aucar: 2.0 /10
The staff had a very bad attitude during car return.

Relevant Reviews on Aucar Aucar Mel airport

Modesty Martin

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Reviewed: Tue, Nov 19, 2019
About Aucar: 10.0 /10
A very responsible rental company, will choose again next time!

Joseph Pater

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Reviewed: Fri, Aug 4, 2017
About Aucar: 10.0 /10
From airport pickup, car rental, travel inquiries, driving tips, to refueling before return, the service was excellent throughout. Very patient and detailed. Thumbs up!
About QEEQ: 10.0 /10

Leonard Clark(e)

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Economy | Renault Symbol or similar
Reviewed: Thu, Nov 23, 2017
About Aucar: 10.0 /10
Accurate information, convenient pickup and return. Will use again next time.
About QEEQ: 10.0 /10

Drew Berkeley

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Economy | Volkswagen Polo or similar
Reviewed: Thu, Feb 14, 2019
About Aucar: 10.0 /10
Very good service, no communication barriers
About QEEQ: 10.0 /10

D.Thomas

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Economy | Nissan Micra or similar
Reviewed: Thu, May 2, 2019
“Disappointing and stressful experience”
About Aucar: 3.7 /10
I had to call twice to get the correct information as to who was collecting me from the pick up zone. The driver of the van was very polite and helpful. Chinese man. After being served at the counter staff member answered the phone an rather than placing on hold or a call back continued with her call which took a while. Another person was served after me by another staff member and was gone before me. When I enquired about the GPS I ordered I was told Id need to pay more money, despite the money already showing in my credit card and having to place a $100 bond. She finally put the GPS in place (which by the way did not work properly and was in my line of sight on the screen). The fuel tank was at half so the staff member told me I could bring it back at 3 bars from he bottom. She took photos said she would email them to me. (which never arrived). Finally I left feeling exhausted by the whole process. The outside of the car was dirty inside clean. On return the male staff member told me I hadnt filled the tank to full. I informed him that it was only at half and I refilled to there. He was ok with that as he found the original photos.

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