Extremely satisfied! The pick-up and drop-off speed was super fast, the procedures were simple, the car was very new with only 12,000 miles, the price was reasonable, and the service was excellent. The whole process took just 5 minutes.

Great value for money, self-service kiosks available. However, the one-way rental fee in California is quite high, around $150.

Maybe they didn't have the model I reserved, so they upgraded me to a small Ford 4WD SUV for free. Thumbs up for that!

Alamo in Salt Lake City is very close to the terminal, just a 5-minute walk. Several car rental companies are in the same building. The Alamo staff were very friendly, and I picked up the car directly with my driver's license. The Ford Escape I rented was unavailable, so they gave me a free upgrade to a Chevrolet Equinox. The car's condition was good, with over 20,000 kilometers, and it was very spacious, although the power was just average.