Trustworthy

Pickup and return were okay. However, when we had a flat tire and contacted the company, we were told we had to bear the tire responsibility ourselves. In fact, we had full coverage including tires and glass, so luckily we didn't pay out of pocket to fix the tire. Also, roadside assistance for changing the tire was free.

I was given a Hyundai accent in almost new condition...not a Toyota. When I went to collect my vehicle was told I had to pay an extra $20 a day as I didn't have full coverage. When booked in Australia I thought I had it all paid for. Not happy. Service was fine

Helpful and knowledgable staff.

Didn't offer me the 5% first hire when booking online.

The pickup process is painfully slow - all data need to be typed in manually while you wait, this is so silly. I hope they improve it some day!

Great booking site, thanks!