Europcar TERMINAL 3 DUBAI INT AIRPORT Review: Pickup/Drop-off Pleasant, Cleanliness Very good, Customer Service Poor......

n.el sayed

United Arab Emirates

Reviewed: Tue, Jun 11, 2019

About Europcar: 6.3 /10

It took me more time to hire the car from the counter (2 hours) that it took me in the plane. Terrible.

About QEEQ: 10.0 /10

Mini | Kia Picanto or similar

1 days rental

Relevant Reviews on Europcar TERMINAL 3 DUBAI INT AIRPORT

Byron Bertie

United Arab Emirates

1 days rental

Reviewed: Mon, Feb 3, 2025

About Europcar: 10.0 /10

The pickup and drop-off process was very smooth.

About QEEQ: 10.0 /10

Nelly Johnny

United Arab Emirates

1 days rental

Reviewed: Mon, Oct 21, 2024

About Europcar: 2.0 /10

After returning to my country, I was charged five times. Contacting Zuzuche (the rental service platform) resulted in over a week without any reasonable feedback. I had to reach out to Europcar myself, where I was informed that three were for traffic violations and two were for toll fees, totaling 2000 RMB. However, upon checking Dubai Police and Dubai RTA systems, I couldn't find any records of traffic violation fines! Zuzuche also failed to provide any proof of the authenticity of these fines. Therefore, I am extremely dissatisfied with both Zuzuche and Europcar.